Spider's web (dark pattern metaphor)

Deceptive Design: When UX Goes Bad

UX (user experience) design has always been used to guide our behaviour. But how do you make sure your business doesn’t stray over the line from influence to manipulation? Have you ever struggled to cancel an online subscription? Or felt pressured into buying something because ‘50 other people are looking at this right now’? You’ve stumbled across a deceptive design. …